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SONY | Ci Customer Success
General
General
FAQ's
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SONY | Ci Product Updates
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Ci Status Page
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Sony ID FAQs
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Is there a view only access to a workspace?
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Can I share a folder?
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How can I enable someone to upload only?
See all 13 articles
Getting Started
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Ci Academy
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How to Upload Files to Ci
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How to Get Around Ci (Dashboard Navigation)
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How to Upload Files/Folders with Aspera
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How to Share Files in Ci with a MediaBox
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How to Request Files from a Contributor with File Request
See all 9 articles
Knowledge Base Articles
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What is Sony ID?
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Ci File Status Definitions & Explanations
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Aspera Connect Install Confirmation Looping in Ci: How to Troubleshoot
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Aspera Connect Transfer Errors Troubleshooting
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Live Stream Setup Tips & Information
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Storage Management Policies: Uses & Benefits
See all 16 articles
User Guide
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Sidecar Ingest Workflow
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Ci Transfer Desktop App
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Creators' App Upload to Ci
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Network Admin Guide (for Business Plans)
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Business Plan
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Timed Text Search & Panel
See all 54 articles
Network Admin Guide
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Watermarked Workspaces
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Revoke Members from a Company or Enterprise Network
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Configuring Default MediaBoxes Settings
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Storage Management Policies
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Network Members
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Team Workspace Internal Branding (Dashboard Card)
See all 15 articles
Camera to Ci
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Teradek to Ci Setup
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SONY A7S, A1, A9 & FX3 Camera Setup/Config to Upload to Ci
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How to Upload to Ci from SONY Professional Cameras & Adapters: X180, X200, X400, X500, Z450, Z750, CBK-WA100/101, Z280, FX9, Z190, FX6, & FS5