General

FAQ's

• ★ SONY | Ci Product Updates
• ★ Is there a view only access to a workspace?
• ★ Can I share a folder?
• ★ How can I enable someone to upload only?
• ★ Can I setup read-only access?
• ★ Can I add a watermark to a video?
See all 13 articles

Getting Started

• ★ How to Upload Files to Ci
• ★ How to Get Around Ci (Dashboard Navigation)
• ★ How to Upload Files/Folders with Aspera
• ★ How to Share Files in Ci with a MediaBox
• ★ How to Request Files from a Contributor with File Request
• ★ How to Search for Files Across All of Your Ci Spaces
See all 8 articles

Knowledge Base Articles

• ★ Ci File Status Definitions & Explanations
• ★ Aspera Connect Install Confirmation Looping in Ci: How to Troubleshoot
• ★ Aspera Connect Transfer Errors Troubleshooting
• ★ Live Stream Setup Tips & Information
• ★ Storage Management Policies: Uses & Benefits
• ★ SONY | Ci - Adobe Premiere Pro Panel Integration
See all 17 articles

User Guide

• ★ User Guide: MFA (multi-factor authentication)
• ★ User Guide: Audio Meters
• ★ User Guide: Upload and download folders with Aspera Connect
• ★ User Guide: Login to Ci
• ★ User Guide: Uploading Content
• ★ User Guide: Previewing Content, File Elements
See all 36 articles

Network Admin Guide

• ★ Company Network Admin Guide: Storage Management Policies
• ★ Company Network Admin Guide: Network Members
• ★ Company Network Admin Guide: Team Workspace Internal Branding (Dashboard Card)
• ★ Company Network Admin Guide: Manage Team Workspace Settings
• ★ Company Network Admin Guide: Transfer Team Workspace Ownership
• ★ Company Network Admin Guide: Add / Remove Team Workspace Members
See all 13 articles

Camera to Cloud

• ★ SONY A7S, A1, A9 & FX3 Camera Setup/Config to Upload to Ci
• ★ How to transfer video files into Ci from a Sony Professional Camera