SONY | Ci Product Updates

August 13, 2019  

What’s New

  • Introducing burned watermarks for image files! Like visual watermarking on videos, image watermarks is configurable. And yes, burned watermarks for videos is coming soon too.
  • Collaboration is Ci’s tentpole but we also believe that you have the right to protect your inbox from blowing up, so we’ve made some improvements to our email notifications!
    • Ci now automatically opts WorkSession invitees out of notifications. Of course, those who are invited can always opt in at any time.
    • When a member is revoked access from a Company Network, notification emails are turned on by default. You can now simply uncheck the box to “send notifications” if you do not need to notify other Network Admins. 
    • When updating a MediaBox and adding new users, you can now choose to send an email notification to all users or only the new users you just added.
  • In the technical metadata of a file, we now display up to milliseconds for runtime information. We also removed “start timecode” because it doesn’t make sense for audio files. 
  • Reformatted our Workspace settings UI for Personal and Team Workspaces to be consistent with Company Network settings. 
  • In the Company Network settings and the Network Admin invitation email, we added a helpful hyperlink to our Network Admin Guide to help educate our Admins on what privileges (and responsibilities!) they have acquired.
  • Content uploaded to Ci is preview-ready in Workspace as soon as the first of the web playable proxies are available. However, newly uploaded content shared in MediaBoxes was not preview-ready until file processing was fully complete. Now, MediaBox content will be preview-ready as soon as the first web playable proxies are complete so you can start sharing and collaborating faster!
  • In MediaLog, users can now import log entries into multiple files in one WorkSession. When importing logs, users will now have the option to “Import to current file” or “Import to all files.” Any log that lands outside the timeline will be cut according to the timecode specs  of the file. 
  • Previously in MediaBox, the ‘Save to Workspace’ option was only available on MediaBoxes with individual files. Now, you can use “Save to Workspace” for folders too! Naturally this means that any subfolders will also retain the tree structure when its saved to your Workspace. Note: If only one folder is shared, you can click on the folder name and select “Up one folder” to save the whole folder. 
  • Uploaded files that appear in your Workspace with “Limited” means the file may not be previewable. We clarified what this status means with a warning message. We will also now show technical metadata for files in this “Limited” state, if that data is available.
  • MediaLog has been supercharged to improve performance for sessions with high volumes of log entries.
  • Our Ci player now support timecode for live streams! Simply toggle the timecode option in the player controls like any other video file. 
  • Improved our MediaBox preview experience by removing unnecessary scroll options when File Elements are not available for preview. 
  • UI enhancement of our context panel to display technical metadata in a better way with collapsable stream information. 
  • Sometimes when assets were being ingested, a “swarming” message appeared in the UI which was partly confusing and partly alarming so we removed this message. 

Bug Fixes

  • Being an overachiever, Ci would try to import logs into MediaLog even if the start or end timecode was outside of the video file. We realize this is a waste of effort so entries that do not fall within the video runtime will now be ignored. 
  • In the context panel of Workspace, the number of folders and files should appear under ‘Folder Info.’ This data was MIA so we made sure Folder Info reports for duty from now on. 
  • With the rollout of storage management policies, we understand how important file activity but we accidentally archived the activity data. The following file activity has been restored: Archived / Restored on, Archived by, Archive / Restore started, Restore until. 
  • Clicking play really fast when previewing files in Ci player would cause the player to refresh. We’ve updated our player to accommodate our mouse-click speedsters.
  • When hovering over the timeline in Ci player, you should be able to “scrub” through preview thumbnails (as well as the timecode) but only the timecode appeared. Preview thumbnails are back and ready for scrubbing!
  • Farewell content refresh! We’ve overhauled our performance speed for renaming, moving (and trashing) or copying files and folders to other areas of Workspace so these actions now take place seamlessly without refreshing your view. 
  • In Workspace account management, we zapped an irritating bug that would claim “Updates saved!” when you saved your new settings but then revert your Workspace privileges to the default “Workspace Members (self-managed)”. 
  • In Workspaces that belonged to Company Networks, the Workspace names and notes couldn’t be updated by Owners unless they were also a Network Admin which seems unfair so we’ve enabled owners to be able to update and save these basic Workspace settings. 
  • In Team Workspaces in Personal Networks, we fixed a bug that would prevent Workspace owners from saving updates to Workspace Names and Notes. 

July 2, 2019 

What’s New

  • Aspera users will very gently be asked to upgrade to Aspera Connect 3.9.1 or later
  • In Workspace, users can now preview all the files in a given folder in a “carousel” view without pre-selecting the files. Thank you, next.
  • Users no longer need to wait for files to complete processing before using our “Export to target” feature. Send files to an external target as soon as the file finishes uploading.
  • We updated the default view of the MediaBox access page to “small (thumbnail)”  view so MediaBox recipients can preview more files thumbnails on a page at one time.
  • Network Admins can now set up storage management policies as “Workspace Defaults” so policies can be easily replicated across your Company Network.
  • UI upgrades for Company Network admins include: 
    • Workspace settings have been reformatted to checkboxes for Aspera, archive and expedited restore (no more dropdown menus!)
    • Workspace privileges have also been modified to a checkbox format so you can see and modify settings easily.
    • We improved our text-wrapping rules in the Activity Stream so that a) extralongfilenames don’t get shoved off-screen and b) the maximum number of characters are displayed per line so you don’t have extra rows crowding your Activity Stream.
    • Some tidying to improve legibility on warning messages in the “Add Folder to a MediaBox” modal 
  • In MediaLog, users can now use the “Import log entries” for log entries based on timecode (and yes, you can still import by timestamp too!).
  • Search is getting an upgrade with the addition of “AND” and “OR” operators to refine your search results. The terms should be in all uppercase but to guide you through all of the expanded search functionality, check out the Search tips button for a full list of tips on how to flex your search skills. 

Bug Fixes

  • We squashed the bug that would sometimes prevent MediaBox recipients from scrolling down to read extra-long MediaBox notes. 
  • When files were being contributed to a Workspace via File Request, members could see the “Contributing” status in Thumbnail view but not List view. Now members will see the Contributing status no matter what view they’re in.
  • In search results, there was a broken link when selecting the “Go to parent folder” option in the right-click menu. We found the missing link! … to go back to your parent folder, that is.
  • When adding files to a WorkSession, the thumbnails would sometimes go MIA in the “Select file” modal screen. All thumbnails (video and image) have been accounted for and back at their posts now. 
  • We overhauled our UI last release but we let one slip through - activity stream! Sending a file from one Workspace to another will now appear as “You COPIED _____ file to another Workspace.”
  • A small (pesky) bug would allow File Requests to be sent without required fields! This goes against everything we built metadata templates for so we’re going to make sure that whenever a field type (i.e. Optional, Required, or Read-only) is updated, the field will automatically be displayed in the File Request. 
  • Members should have been able to update MediaBox recipients from the right-hand Context panel of the MediaBox management view. Now, you can - when you click on the number of members or “No Members” (in blue) simply click “Add Members” to update your recipients.
  • If you check on the Status of Inactive MediaBoxes on the MediaBox management page, the context panel would show that “Status: Open.” We promise there are no zombie MediaBoxes and we’re making sure the context panel reflects the inactive state. 
  • When creating a MediaBox with visual watermarks, all download options should have been automatically disabled as soon as you select the Watermark option. Instead, users had to go through a silly number of mouse clicks to disable download. We’ve streamlined this process so any MediaBoxes with a watermark will automatically disable all forms of download.
  • During the small window of time while a file is uploaded and its thumbnail is generated, the preview window would incorrectly state: “You may still Download or Send this file.” Since there’s no way to download or send a file that hasn’t completed uploading, we’ve corrected the messaging here.

June 4, 2019

What’s New

  • To keep your storage costs in check while having full searchable access to files, Ci now offers three types of Workspace storage management policies to help automate your storage management practices. Storage management policies are a Company Network-level entitlement and can be set-up for any Workspace to customize policies based on their needs. Learn more about the uses and benefits of our storage management policies from this article or contact us to enable this policy on your Network.
    • Archive Policy - Setting an Archive policy means you can set a date when Ci will automatically archive a file for you - leading to cost savings! While you can preview archived files you cannot download them. This policy will impact files in active WorkSession and MediaBoxes and they will not be downloadable.
    • Trash Policy - The Trash policy lets you clean up your Workspace without suffering any permanent consequences (think stuffing your laundry in a closet before guests arrive). It's really easy to go back to your Trash bin to restore files if needed. Note: setting a trash policy tidies your Workspace but won’t give you any cost saving benefits unless you also set a Delete policy.
    • Delete Policy - The Delete policy counts down from the Trash date and will permanently delete files from your Trash. Deleted files cannot be retrieved but this purge will help save costs if used effectively.
    • Archive and Trash policies can be set by “After upload date” or “After last activity” based on what time frame works best for your Workspace. FYI, “last activity” here means the last time a file is downloaded or added to a MediaBox/WorkSession.
    • When Storage management policies are executed, the activity will appear in the activity stream so your fellow Workspace members aren’t left in the dark.
  • Major UI overhaul:
    • Whether you’re in Workspace, MediaBox or MediaLog, if you enable (or disable) the timecode display in the player window, we’ll remember your preference.
    • The new bigger and better Ci video player now offers playback speed options (0.5x, 2x, 4x, 8x, 16x) and also supports the following keyboard shortcuts:
      • Pause: K
      • Fast forward: L
      • Previous frame: K+J or ←
      • Next frame: K+L or →
      • Play / pause: spacebar
    • In Workspace, we removed the “Details” viewing option since we’re pretty sure you only use Thumbnail View or List View. That said, Details view comes in handy when sifting through search results so you will still see Details view as an option for search.
    • Action Bar housekeeping:
      • The user avatar (aka “Account options”) has been scooched to the far right
      • The drop-down menus for MediaBoxes and WorkSessions options appear when you hover (no need to click!)
      • Cleared up confusing labeling in the MediaBoxes and WorkSessions drop-downs. “Received MediaBoxes” is now “MediaBoxes Shared with Me,” and “Sent MediaBoxes” is now “MediaBoxes Recently Sent from My Workspaces.”
      • Added Trash (and Untrash) icons in place of the unsightly text-only buttons
      • Added labels under all icons for easy identification
    • Replaced the caret with (i) button to open/close the Context Panel which now enables you to keep the context panel open displaying primary file information while previewing the file in Workspace and search
    • Rolling out an improved zoom tool for image files in Workspace. Users can now zoom in and out of an image and pan across thumbnail to preview. ImageReview users will be familiar with this zoom tool but we’ve improved it with cool features like “fit to (window) width” or “fit to height” options!
    • Links to files and folders in the activity stream are styled bold and underlined in case anyone didn’t realize these are clickable.
    • Housekeeping across the Account management pages and Action bar to tidy up titles and added additional information in the (i) tooltip
    • Other small styling fixes like icon alignment, removing opacity from archived file thumbnails, and icons that are too large for your window as well as updates to improve legibility on the login screen and across Workspace
  • ICYMI, MediaLog has had hotkey shortcuts since March. But now, we’ve added a hotkeys legend under the “more” option in the Action bar.
  • When you untrash a file (or folder) in Ci, the files are restored to its original location - not the root Workspace folder. For deeply rooted files, this could make things hard to find so we added a link to the untrashed files in the pop-up notification so you can jump right back to work.
  • In your profile management, users could provide their Location and Phone Number but since none of this information is ever displayed, and we take the security of your data seriously, we removed these fields and purged the data.  
  • When you send a file to another Workspace using the “Send to Workspace” option, Ci doesn’t move the file from the originating Workspace, but creates a copy to the secondary Workspace. We’ve updated our UI text to make this distinction clear.
  • To ensure consistent application of metadata, File Request creators can now set “Read only fields” when creating a metadata template. This field enables contributors to view the metadata value (provided by the File Request creators) but cannot make any changes.
  • In MediaLog, users can now add “handles” to extend the footage before and after when creating clips from a log entry. To add handles, select the “Extend this clip?” checkbox and simply fill in the number of seconds you’d like to add before or after the mark-in/out point.
  • This might be a topic as divisive as “Marvel vs. DC” but our Head of Product has made the call: we are disabling default autoplay when users open a file for preview. If this is a total deal-breaker, contact our Customer Success team here to submit your gripe.
  • Dragging and dropping files in Ci Workspace automatically launches HTTP upload. That pesky “Are you trying to use Aspera?” popup modal has been exterminated.Exterminate! EXTERMINATE!
  • Both the ImageReview and VideoReview apps are growing up so fast! Here’s what’s new with our app babies:
    • Added an Undo and Redo button (previously only available as keyboard hotkey)
    • Added a Rotate image option in ImageReview (previously only available as keyboard hotkey)
    • All icons (old and new) have tooltips so you know what they do
    • Updated the Add item button in the navigation for styling consistency with Workspace UI
    • Updated annotation colors and width options and added black as a color option
    • Annotation viewing preferences moved into the context panel area and displayed as a single-select option. Instead of toggling through options by clicking on the eye icon, you can simply select your viewing options from: All Annotations, All Annotations in Thread or Selected Annotations Only.
    • Retired the “pan” option (the one that looked like a map compass)
  • Improvements to tighten API security

Bug Fixes

  • The “Remember me” button on our login page would forget Safari and Chrome users but we promise we’ll remember everyone now. Pinky swear.
  • When new files are uploaded, the Download button in the File Elements tab would jump the gun and appear before file processing (and Elements creation completed.) We put the Download button in obedience training so it will sit and stay until all Elements are actually ready.
  • Removed the bug in our access management protocol that was not allowing Enterprise Network Admins to revoke user access unless they were also a member of the Company Network.
  • When hovering over preview thumbnails in ImageReview and VideoReview, the tooltip was missing the filename while displaying the other file info. Now our thumbnails will wear their names loud and proud.
  • We hired bigger meaner bouncers to make sure that MediaLog guests who are not Workspace members cannot publish logs in MediaLog but can still help enter logs.
  • Editing the mark in/out point of a log entry in MediaLog would reset the timeline to beginning of file at times resulting in dizziness, disorientation and even nausea. This timeline space-jump has been removed so users can log without discomfort.
  • Fixed the bug that caused the Workspace count to miscount filtered results in search
  • In the “Edit MediaBox” modal, archived assets are now clearly marked as “archived” so you’re aware of the limitations (i.e. MediaBox recipients can preview but won’t be able to download an archived file)
  • Uploading from mobile devices would sometimes elicit an Aspera upgrade popup that just wouldn’t go away. Ever. Since the popup makes little sense for mobile, we did away with the modal completely.
  • The scroll bar in our navigation panel took a wee spring break disabling users from moving/dragging content to locations above or below the visible folder tree. Party’s over.
  • We lifted a peculiar curse that turned special characters (like apostrophes) in file and folder names into HEX codes.
  • When importing JSON formatted logs via MediaLog, we squashed the bug that caused key value pair-based log entries from displaying correctly
  • In the File Elements area, extra illegitimate proxies started appearing on Live Stream files and clips created from MediaLog demanding customers for upgrades and causing family drama. These phony proxies have been removed.
  • For Workspaces with AI image-recognition enabled, the results in the Related Images tab are now sorted in order of confidence.

April 4, 2019

What’s New

  • For those dire times when you need an archived file right away, Ci now supports expedited restore. After you select the type of restore (temporary or permanent), you’ll now see a checkbox that allows you to expedite the restore. While restoration time depends on file count and size, you could potentially shave off hours using this option. Contact us to turn on this new feature.
  • More MediaLog updates and improvements:
    • The red playhead marker would sometimes get ‘lost” off-screen when adjusting the timeline scale. Now the playhead stays in the center of your screen so you know exactly where you are on the timeline.
    • When adding a new log entry (or moving an existing one) in the timeline you will now see the timecodes as you drag the start or end points of your log.
    • We’ve added an information (i) icon next to the filename near the timeline so you can view the file’s  technical metadata.
    • We’ve updated our term template format to support both free text AND single or multi-select options. This means that loggers no longer have to choose between single select, multi-select OR free text and can enter a descriptive free text in addition to the single/multi-select options.
    • In the MediaLog search results modal, we moved log labels so you can read more of the notes.
  • For VideoReview sessions with lots of lively discussions, you can now filter the comments that get exported to PDF! Simply enter the key terms in the Search field, then select the Export PDF option from the More menu at the top menu bar.
  • When previewing image files in Workspace, we enlarged the default preview size to 2000px.
  • A styling clean-up on search results for mobile users allows you to see more search results on-screen and easier to clear your search to get back to your Workspace.
  • On the Members tab of the Team Workspace management page, all team members saw a gear icon to ‘Change Workspace Owner’ but since this change can only be made by the Workspace owner or a Network Admin, we’re hiding this option for team members.
  • We made a teeny improvement to the “Change Output Location” in the Render RoughCut modal to make the button look more like… well, a button.

Bug Fixes

  • On the Network management page, when admins searched for Workspace names with special characters (like a square bracket) the results would come up empty. Search has been upgraded so you can now look Workspace names in [brackets], (parentheses) and {whatever these are}.
  • In MediaLog, the video thumbnail didn’t appear in the player window until users pressed a button in the playback control causing folks to think their MediaLog was broken. Thumbnails have been restored to the player and all was well in the world.
  • When a term template is selected from the Term Template dropdown in MediaLog and the page is refreshed, the browser would forget your selection and default to “All terms.” Templates will always be remembered going forward.
  • On the log entry search results screen, the bottom part of some lowercase characters (e.g. g, j, p) were cut off too short which turns “joy” into “iov” which is just sad and confusing so we’re giving these characters their legs back.
  • In MediaLog, the log inspector dropdown would like to hide behind the player window when it got the chance. We made sure to bring back to the front so you can see all the log details. Similarly, a long list of templates in the Term Template dropdown would get stuck behind the timeline so we brought the dropdown to the front and enabled scrolling.
  • When uploading folders with Aspera, newly uploaded folders would not appear in the folder list view (aka folder tree) in the Navigation panel. Now they should appear in the folder tree instantly.
  • When purging (permanently deleting) large volumes of files from your trash bin, our file count at the bottom of the screen would get out of sync and sometimes show you have a negative file count. Nobody needs a heart attack during spring cleaning so we’ve squashed this bug and file counts will be displayed accurately.
  • We’ve lifted the curse of truncated file names for Firefox users who use the browser zoom function.
  • The bug that prevent users to drag and drop folders while in list view has been fixed.
  • The “Recently Sent” view (for Send to External Target users) had a bug that would ‘white-out” some rows of information. This bug has been fixed so you can see all sent items.

March 20, 2019

Brace yourselves. This release is XXL.

What’s New

  • AI-enabled image recognition is here! Images uploaded to an image recognition-enabled Workspace will be processed (transcoded) and automatically recognize object, celebrities, and text.  We will also perform facial analysis and provide age and emotion detection. AI generated data will appear under custom metadata and yes, everything is searchable!
  • We’re taking metadata to the next level with the expansion of technical metadata in Workspace.  Technical metadata that we extract from your files can be found in the context panel and now includes the following video metadata: codec name, codec profile, codec settings, aspect ratio, bit depth, color space, scan type. We also added more audio metadata: codec name, codec profile, channel count, stereo/dual mono, sample rate, bit rate and bit rate mode.
  • To accommodate the rich technical metadata we now support, we updated our search filtering capabilities.  Now, when you perform a search you can filter your search results using these filters to locate your file quicker.  Here are the facets we added: Archive status, aspect ratio, audio channel count, audio sample rates, video codec, frame rate, pixel dimensions, and run-time.
  • Workspace members are now able to see when other users are uploading a file to a Workspace.  Users will see the file’s upload progress and its  processing in real time!
  • Remember when “Allow Source File download” was under Advanced Settings and you would have to open the tab each time you created a downloadable MediaBox?  No more! Now, MediaBox will remember if you expanded or collapsed your Advanced Settings for the next time you create a MediaBox.
  • To reduce any ambiguity for download options in a Workspace, we did a bit of housekeeping on our terminology.  Download options are now: Download and Download w/ Aspera.
  • Live streams can now be added to an existing MediaLog session so you can log to your heart’s content and have all the files in one place.
  • Speaking of adding files to MediaLog... you can hover over files to see which are live streams.
  • UI spring cleaning including:
    • General clean up of the Action bar, Protected MediaBox login screen (for custom-branded MediaBoxes), MediaBox access page header and modals… ALL the modals!
    • Moving the “Upgrade” option to the correct position on the Mediabox modal
    • Updates to File Request, WorkSession and MediaBox list views
    • Improved legibility of filenames on mobile devices
    • Improved handling of live streams and File Requests in list view
    • We’ve updated our mobile experience by displaying more of the filenames and added back the ‘info’ (i) button so you can get more file info from the context panel
    • To support all the additional technical metadata we rolled out, we’re introducing cool blue checkboxes and radio buttons ?
  • Keyboard ninjas rejoice! Playback keyboard shortcuts are now available for MediaLog.  
    • Pause: K
    • Fast forward: L
    • Previous frame: K+J
    • Next frame: K+L
    • Play / pause: spacebar

Bug Fixes

  • For iPad users on Safari, the only way to preview a file was to select the Preview button twice(!) after selecting the Action bar.  Now, you can simply double-tap on the file.
  • We removed the “Generate” button in the File Elements on live streams because proxy generation cannot happen while the stream is stil live.  Fear not, proxy hunters! Proxies will appear here once the stream ends and ingest completes.
  • When a particular string of special characters was used on password protected MediaBoxes, the passwords would not work.  We’ve found the bug so now you can concoct your most ridiculous combos.
  • We found and fixed the bug that was causing live streams to stop when previewing on Safari.
  • In both the Add to Existing MediaBox and the Send to Workspace modals, the MediaB.. or Worksp... names were truncated.  We’ll extended the names so MediaBoxes and Workspaces are easier to identify.
  • When users updated their name in the account profile, the changes wouldn’t be reflected across the Workspace.  Updated user names should now be updated across the board.
  • The frame counter in MediaLog would confuse timecode with timestamp causing the frame count to be off.  We gave MediaLog a lesson on the different file types have support timecode and timestamp so the frame counts to reflect appropriately.
  • On the WorkSessions summary page, the right-click context menu would not appear when you right-clicked on a WorkSession.  Well, that just wasn’t right so we clicked things back into place.
  • When trying to preview comments along the bottom timeline in VideoReview, the popup would hide behind the comment panel on the right if the comment was added near the end of the thumbnail.  All comments will now be visible regardless of its location on the timeline.
  • Some users found wonkiness when trying to view all your sent MediaBoxes from the header menu. Rest assured your sent MediaBoxes are all there, but now we’ve made sure you can see them.
  • The Delete Forever and Un-trash options were hidden off-screen for our mobile users.  We’ve nudged them back on-screen.
  • Our scroll bar stopped working in some areas (list view) while it would get stuck on the dashboard page. We took out the broken one and installed a new scroll bar which works perfectly.
  • In MediaLog, the thumbnail for live streams stopped appearing in the files area.  Our fix will now display a thumbnail, but keep in mind this is a placeholder that may change once the file is fully ingested.
  • Some FireFox users were seeing vivid flashbacks of legacy Ci Workspace when logging in to their Workspaces.  We’ve collected, dusted and archived those speCial artifacts.
  • On mobile devices sometimes the “more” button would be hard to get rid of.  The ‘more’ option can now be hidden, and on larger screens only appears when you hover.
  • When adding a MediaLog entry using a term template with a lot of checkbox options, the list would get cut off. We’ve fixed the scrolling so all options are now visible.
  • If you got this far, you are the truest Ci fan and deserve a Ci sticker.  Email here to claim. Supplies limited.

January 31, 2018

What’s New

  • Ci now supports live streams! Users can provide an HLS URL that represents a live stream that you can play back in Workspace. You can even play live streams in MediaLog and log data while it is streaming (aka Live Logging!) as well as export clips while it is streaming (aka Live Clipping!) When your live stream is done, Ci casts our standard transcoding magic so you can download and share the file.
  • It’s our newest app, but we beefed up MediaLog even more!
    • We changed the video player background to ensure that loggers can see letterboxing in the video without mistaking it for the MediaLog background
    • Ci now supports import of JSON log entry data as well as key value pair log data. Please note: key value pair log data is read-only at the moment.
    • When you drag a term into the timeline, we no longer force you to edit the term
  • In the Dashboard, the avatar image on Large card view is now configurable (read: can be removed) in the Workspace branding options
  • Improved MediaBox UI so that it’s crystal clear when download has been disabled
  • We fixed the UX on the ‘Send to Workspace’ modal so that when you go to the Workspace details view you can see all of the data.
  • By popular demand, ‘Rename’ and ‘Trash’ have returned to the main section in the right-click menu options in Workspace and, for Adobe Premiere users, ‘Import to Premiere” has moved under the ‘Download’ option
  • Now that we’ve decluttered our Action bar with the ‘KonMari” method, we’re sparking joy with a cleaner UI
  • ...and always very important to include security upgrades

Bug Fixes

  • The bug on the pop-up modal to remove users from your Network has been exterminated
  • When a new user is added to default Workspace members they will just ‘appear’ (in a non-creepy way) so you don’t have to refresh your browser
  • MediaLog is designed to be collaborative but term templates are not, so we hid the ‘Create’ and ‘Edit’ term template options for MediaLog guests
  • The informational “What is a MediaBox?” and “What is a WorkSession?” modals for our newest users now have a background color to improve legibility
  • When we redesigned the right-click options last December, some options fell ‘below the fold’ and were inaccessible. We taught our drop-down options to be smart and pop-up (or down) depending on where they appear on your page
  • The bug that caused some Workspace members trying to access files in a folder to be taken to a 401 error (Not Authorized) page has been resolved
  • In Workspace, we found a pesky bug that reset your folder tree in the navigation panel if new folders were being added or trashed in the background so we gave that gremlin a dose of Cali sunshine.
  • In the WorkSession Activity stream on the WorkSession management page, Workspace members were able to see activity updates on WorkSessions they were not members of. This has been fixed so all members will only see activity on the WorkSessions they are invited to.

December 20, 2018

What’s New

  • For our largest multinational “3-comma-club” enterprises, we’re now offering Enterprise Network plans! Included in Ci Enterprise Network plans are:
    • Unlimited Company Networks
    • Enterprise Network Owner can assign Enterprise Network Admins who have access to usage  reports, member management, and Network information across all Company Networks
  • Our Action bar got a makeover! This section seemed a bit confusing if you ask us so we did some housekeeping and grouped related actions into categories like “View,” “Send,” “Download,” “Launch App,” “Archive,” and “More.”
  • Oh, and we also made our right click options follow suit with grouped actions.
  • We now break down your total storage information in the Network analytics usage report. Previously, the total storage for source, proxy, thumbnail, and element files were shown as a single number. Now you can see each of those categories broken out by file type which will really help Network Admins better understand where costs might be adding up. We’ve also added archive storage information to the Team Workspace list for a Company Network.
  • When you create a log entry with MediaLog, you can now create a new clip from that log entry and save it to your Workspace. This can be done in the MediaLog application or from search results that contain log entries. The cherry on top: If you’re creating multiple clips, we’ll remember which folder to save to.
  • Some Ci users were getting booted out before our 2 hour idle timeout limit. We made some magic happen to better track your session activity. But now that we have better session management, our head of Security made us shrink the idle timeout window to 1 hour.
  • Cleaned up MediaLog UI to make adding files and term templates easier as well as searching for log terms.

Bug Fixes

  • On Chrome, the VideoReview filmstrip would sometimes go into hiding when the video was exited out of fullscreen view. We’ve cured its stagefright so the thumbnail should always make its appearance.
  • We found a wandering ‘x’ (close) button in the on-screen File trashed notification. We trashed that sucker bye!
  • In the right hand navigation panel, the Workspace storage details in the bottom left corner will now being updated when new content was uploaded or deleted without needing to refresh the page.
  • When upgrading a Team Workspace plan, the confirmation pop-up window would read ‘Purchase’ instead of ‘Upgrade’ which is misleading so we fixed to the appropriate wording.
  • In the notification email when new Network Admins are added the branded header image would not appear but we know how important branding is so this bug has been squashed.

November 29, 2018

What’s New

  • MediaLog (beta) is the all-new app offers browser-based media logging so you can enrich your video files with timecode-based data. Some highlights include:
    • Users can predefine “term templates” for MediaLog to standardize log names, descriptions, and dropdown or multiple-selection options.
    • Publish logs to enable Workspace users to run searches against logged metadata.
    • Search results with MediaLog entries open a popup modal with log results and a preview window to watch the logged video clips.
  • In download-enabled MediaBoxes, recipients can now open a PDF preview directly from the browser without downloading a single bit.
  • When viewing the WorkSession or MediaBox management screens, we used to only display the Workspace names. Now, Workspace AND Company Network names are displayed in the Context Panel in case you have multiple Networks with similar Workspace names.
  • If you’re super into spreadsheets and analytics, Network-wide usage reports can now be exported as a CSV spreadsheet!

Bug Fixes

  • Our contact suggestion tool (aka “people picker”) was too smart for its own good predicting names when users simply hovered over a contact with a cursor. We’ve dialed this prediction feature back so we’re not auto-selecting contacts for you.
  • Sometimes after you run a search in your Dashboard, the scrollbar would break and you couldn’t scroll down the page. The scrollbar is fixed so you can search to your heart’s content.
  • In Company Networks with metadata templates enabled, we would sometimes forget that templates are associated with the Workspace when creating File Requests, so we got a Remembrall to make sure templates are always remembered when creating a new File Request.
  • If you happened to use the app filter in the All WorkSessions management screen, the filter selections were “sticking” when you returned to your Workspace view making it look like you suddenly misplaced a bunch of Worksessions. Filters will now be reset when you go back to Workspace view.
  • We found that downloading usage analytics reports would sometimes fail if there were long folder paths so we removed folder information to ensure you can always get your Workspace and MediaBox activity data.
  • We found that some Secure MediaBoxes would not redirect the recipient of the MediaBox after they logged in but take them instead to the Dashboard… which is silly, unexpected behavior. Logins for secure MediaBoxes will now take you directly to the MediaBox contents.
  • For MediaBoxes with lots of files, the page number of the MediaBox page didn’t match up with the page number in the dropdown menu. This page number in the dropdown will now coincide with the page they’re you’re currently on.
  • There was a wonky glitch between the timecode and frame number in video playback which has been resolved so frames will now correctly line up with the timecode.

November 7, 2018

Bug Fixes

  • We found and fixed a bug where some File Request contributors were being asked to enter a Contributor code before uploading their files which might sound like be a new security feature but this was not our intention
  • Sometimes when users edited VideoReview WorkSession details, the files being reviewed would detach itself so we’re making sure our files are securely fastened to each session

November 6, 2018

What’s New

  • Introduced a new bigger better “fullscreen” view for VideoReview complete with a larger preview and playback controls - not to be confused with Hotkey “F” fullscreen preview. This full-screen mode also works with LiveSessions.
  • File Notes are limited to 1000 characters but we failed at letting you know so long notes could not be saved before. We’ve added a character counter so you can see exactly how many characters you have left.
  • We beefed up our security policies including automatically logging you out of Ci if you’re idle for 20 minutes.
  • Cleaned up VideoReview experience on smaller screens so that playback details (like frame index) no longer bleeds into to the Comment panel on the right.
  • Also to support users on smaller screens (yes, you holding the tablet!), we added a horizontal scrollbar to Workspace list view.

Bug Fixes

  • Our Activity Stream was experiencing challenges understanding WorkSession status changes. We changed the status from Broken to Active.
  • In Account settings, the “Delete Contact” actions wouldn’t stick when you refreshed your page.
  • In your Contact list, some WorkSession members would show up as an alphanumeric string instead of an email address. We’re making sure new WorkSession members appear as their email address.
  • On the Network Admin page, Workspace owner mysteriously disappeared but we all know how important Owners are so we’re making sure you can ALWAYS find them. You’re welcome, Owners.
  • On the Network Analytics page, if you expanded the Workspace or MediaBox Activities, the user avatar would virtually block all the pertinent details - which is silly so we put the avatar in its place and added a clickable link.
  • We found a bug that would stop displaying metadata in the Context Panel if there was a duplicate metadata term. We’ll show all metadata terms now - duplicates and all.  
  • When running a search, if there were multiple pages of search results, you couldn’t select files across multiple pages. Now, you can Shift+select files across all your results.
  • We accidentally built a mini-game where users had to “catch” the top Action panel in the asset preview screen. But we want you to take us Ci-riously so we’ve fixed this.
  • Discovered and corrected some misbehaving icons in Workspace and the navigation folder structures.

October 29, 2018

What’s New

  • Ci’s new billing system is here. All subscribers will be asked to enter credit card and billing information. All you need to do is follow the orange-brick (colored) banner for instructions.
  • The Navigation panel (when you click on the square Workspace icon on the top left) got a makeover. Updates include: 1) a new Search panel to filter through Workspaces 2) the ability to switch to Compact view to see more Workspaces 3) the ability to pin and manage Workspaces ...all without going back to the Dashboard screen!
  • Viewing files in the “List view” is now available  on iPads.
  • Once upon a time, Ci had a “View Activities” button on the MediaBox page which allowed users to make edits to MediaBoxes. By popular demand, we’re reviving this function with the addition of the “Manage MediaBox” button.
  • The search results page got a major facelift. All facets are now housed in the navigation panel on the left and organized by Network name, Workspace, and Type. Like before users can select/unselect facets to filter your search results.
  • We did some housekeeping so RoughCut users will now find the “Send to CBM” button under the “Export” options in the top panel.
  • In the MediaBox management page, you could sort MediaBoxes by the creation date, MediaBox title, user, and expiration date. And now... you can also sort by the Mediabox Type. Seemed like the right thing to do.
  • We’re bringing paging back! For our heaviest Ci users with thousands of files, we’re retiring the ‘Show more’ button and bringing back ‘pagination’ so you can navigate through files more easily. Plus, you can now select files on a page, jump to another page and your files will remain selected!
  • Some of us (including yours truly) have unintentionally deleted files in ImageReview and VideoReview when trying to reorder or ‘Like / Dislike’ a file. Nevermore! We made fixes to align the ‘Like’ “Dislike,’ and ‘Delete’ options vertically to the left.

Bug Fixes

  • Clicking ‘UPGRADE’ in the Send a MediaBox screen would open a pop-up modal behind the MediaBox screen so we’re bringing the popup front-and-center where it belongs.

October 5, 2018

What’s New

  • To avoid any confusion, we’re only going to show the “Download” option in MediaBox when download is actually enabled.
  • Small card view in the dashboard is pretty nifty but we’re making it more functional by adding file count and size.
  • We’re enabling “Add to MediaBox” to your right-click option. Adding files (and yes, folders too) directly to an existing MediaBox just got much easier!
  • Improved handling of generating contact sheet PDFs for those super-sized MediaBoxes
  • Tidied up how the upload status gets displayed on mobile and smaller screens.
  • When recipients open a MediaBox with a single shared folder, they can now dive into the contents (or subfolders) with one less click.
  • We’re rolling out a new password policy to heighten login security. If you need help creating a secure password, we threw in a strength indicator to help you.  
  • Aspera users will be asked very nicely to upgrade to Aspera Connect 3.8.1

Bug Fixes

  • Attempting to archive a file while still uploading leads to a failure. Friends don’t let friends fail so we’re disabling this option until upload is complete. We got you.
  • When members were removed from Company Networks, some members were still hanging around in WorkSessions. Now, revoking Network access means members will be removed from all WorkSessions, too.
  • On our MediaBox access page, we involuntarily broke the Cookies policy link. The link has been corrected so we really hope the Sony Legal team doesn’t hold us in contempt.
  • When MediaBoxes had really deep folder structures, the “Hide panel” option would get in the way of the folders so we’ve put the “hide panel” button in its place.
  • WorkSessions will now be filtered by app type when you select the app facet button in WorkSession management view.
  • In the Dashboard, running a search would disable page scrolling which seemed like a silly thing to do so we’ll return your scrolling powers back.
  • When filtering for Workspaces in the dashboard, Workspaces with long names would bleed into the Activity stream. Suggested results no longer overlaps with the Activity stream.
  • You couldn’t add folder metadata to the root Workspace folder, but we believe in folder equality so metadata can now be added from the root Workspace folder.

September 12, 2018

Bug Fixes

  • When users advanced forward a frame at time during playback of videos, the timecode can get out of sync. Now that things are back in sync, “Bye bye bye” to that bug.

August 31, 2018

What’s New

  • Ci is going through a billing system update. During this time you will still be able to create and upgrade Team Workspaces, however, you won’t be charged yet. Once our new billing system is online you will be required to update your credit card information to continue your subscription.
  • Since introducing $peci@! characters to protected MediaBox passwords, sometimes things get confusing when you try to copy the password, so we made improvements to how we display the password to make it easier to copy and share.

Bug Fixes

  • WorkSession participants were getting the boot when the WorkSession status was changed to “Completed.” Participants won’t be removed any more so you can stay chummy with all your work buddies.

August 20, 2018

What’s New

  • The Send a MediaBox modal got a new snazzy look. We reduced the clutter and separated the Content tab so you only see primary settings first (= less scrolling!).
  • Check out our new nifty password strength indicator for Protected MediaBoxes
  • Ci now supports view-only access with folder sharing in a MediaBox. MediaBox recipients can view and/or optionally download a folder’s contents.
  • Introducing a sparkly blue indicator to remind you which folders are shared in a MediaBox and we’ll also remind you if you trash any files included in a shared folder
  • ...and introduced a Shared in MediaBox link in the context panel so you can now quickly see which MediaBoxes your files and folders are in (and quickly open/edit/close that MediaBox)
  • You can now combine a File Request with a shared folder in a MediaBox for the smoothest contributor-to-editorial handoff.
  • Ci now supports Azure AD SSO login.
  • Improved filtering of Workspaces in the dashboard for our power users with hundreds of Workspaces.
  • Changes to a file’s custom metadata are now displayed in the activity stream

Bug Fixes

  • When you change your Dashboard sorting preference in list view, we remember it.
  • Some members with revoked access came back to haunt Workspace defaults. Naturally, we called Ghostbusters.
  • When moving files to another folder the activity stream for that file made it look like the file was moved to a black hole. Now you’ll see which folders they were actually moved to.
  • When copying files or sending files to another Workspace, the activity stream for that file looked a little strange. This is fixed.

August 2, 2018

What’s New

  • LiveSession is now available for ImageReview

Bug Fixes

  • HD proxies are generated a tad faster

June 29, 2018

What’s New

  • Now you can tag metadata on folders.  so you can “bulk-tag” files instead of tagging files individually Why should files get all the fun?!
  • ...and naturally, you can run metadata search on folders too!

June 14, 2018

What’s New

  • Archive used to be an entitlement feature you had to contact us to enable. It’s now enabled for all Company Network customers to turn on or off any time. All for archive and archive for all!
  • When you’re on your Dashboard staring at a long page of Workspace tiles, you can simply click on our new Collapse All to condense or Expand All to see all your Workspaces.
  • Imagine if you could set up your own database of smart Terms Library that suggested metadata tags to avoid typos and the hassle of typing out names? Voila! Terms Library for metadata is here.

June 1, 2018

What’s New

  • Search results can now be sorted by name in addition to the created date

May 23, 2018

What’s New

  • Added even more media processing capabilities for expanded pro format support and auto-QC. Ci now supports the creation of proxies using Telestream Cloud.

May 16, 2018

Bug Fixes

  • Network admins can no longer create new Workspaces if it exceeds their allocated Company Network storage - and as an improvement, we now show you how much storage is available before spinning up or upgrading Workspaces.

April 25, 2018

What’s New

  • Got lots of images? You can now download and print out PDF contact sheets from a MediaBox
  • ImageReview and VideoReview are now tablet-ready so go grab your stylus!

April 5, 2018

What’s New

  • VideoReview LiveSession offers a “screening-room-in-the-cloud” experience so you can get share the amazing frame-by-frame annotation-ready session with people anywhere in the world in real time.
  • Cool Live Pen is your personal “laser-pointer” for pointing things out during a LiveSession.
  • Ci now supports downloading folders (yes, and their subfolders) from a Workspace.
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