Please go to https://status.cimediacloud.com for Status Page updates and tracking of any incidents.
This is a summary of Ci's service availability. Updates will be made to this page to confirm service availability or to surface if there are any issues with any particular service that Ci supports.
| Web User Interface (*.cimediacloud.com) | |||
| Login/Register | Operational |  |
|
| Dashboard | Operational | ||
| Workspaces | Operational | ||
| Search | Operational | ||
| Apps | Operational | |
|
| Playback/Preview | Operational | |
|
| Standard Upload/Download | Operational | |
|
| Aspera Upload/Download | Operational | |
|
| Live Streaming | Operational | |
|
| Export to Target | Operational | |
|
| File Processing | Operational | |
|
| Archive/Restore | Operational | |
|
| Adobe Panel | Operational | |
|
| Help Center | Operational |  |
|
| Email Notifications | Operational | |
|
| Ci API | |||
| Authentication | Operational | |
|
| Streaming Playback | Operational | |
|
| Processing | Operational | |
|
| General APIs | Operational | |
|
| Aspera | Operational | |
|
| Notifications | Operational | |
|
| Analytics | Operational | |
|
| Archive/Restore | Operational | |
|
| Webhooks | Operational | |
|
Incidents
October 2022
1 incident reported.
September 2022
1 incident reported.
August 2022
1 incident reported.
July 2022
1 incident reported.
June 2022
No incidents reported.
May 2022
1 incident reported.
April 2022
No incidents reported.
March 2022
1 incident reported.
February 2022
1 incident reported.
January 2022
No incidents reported.
December 2021
1 incident reported.
November 2021
No incidents reported.
October 2021
No incidents reported.
September 2021
No incidents reported.
August 2021
1 incident reported.
July 2021
No incidents reported.
June 2021
2 incidents reported.
May 2021
2 incidents reported.
April 2021
No incidents reported.
March 2021
No incidents reported.
February 2021
No incidents reported.
January 2021
No incidents reported.
December 2020
No incidents reported.
November 2020
No incidents reported.
October 2020
No incidents reported.
September 2020
No incidents reported.
August 2020
No incidents reported.
July 2020
No incidents reported.
June 2020
6/9 File Processing experienced delays.
May 2020
No incidents reported.
April 2020
No incidents reported.
March 2020
No incidents reported.
February 2020
No incidents reported.
January 2020
No incidents reported.
For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center.