FAQ's
- ★ SONY | Ci Product Updates
- ★ Ci Status Page
- ★ Sony Account FAQs
- ★ Is there a view only access to a workspace?
- ★ Can I share a folder?
- ★ How can I enable someone to upload only?
Getting Started
- ★ Ci Academy
- ★ How to Upload Files to Ci
- ★ How to Get Around Ci (Dashboard Navigation)
- ★ How to Upload Files/Folders with Aspera
- ★ How to Share Files in Ci with a MediaBox
- ★ How to Request Files from a Contributor with File Request
Knowledge Base Articles
- ★ Sony Authenticity and C2PA Support
- ★ SONY | Ci - DaVinci Resolve Studio Panel Integration
- ★ Dolby Atmos in Ci
- ★ What is Sony Account (previously referred to as Sony ID)?
- ★ Ci File Status Definitions & Explanations
- ★ Aspera Connect Install Confirmation Looping in Ci: How to Troubleshoot
User Guide
- ★ Get Info for Folders
- ★ Creators' Cloud Integration ( CC <—> Ci )
- ★ Solo & Mute Audio Channels in File Preview
- ★ Metadata from Catalyst
- ★ Image & Video AI Recognition
- ★ Auto Transcription & Captions
Network Admin Guide
- ★ Custom Actions
- ★ Network Analytics
- ★ Watermarked Workspaces
- ★ Revoke Members from a Company or Enterprise Network
- ★ Configuring Default MediaBoxes Settings
- ★ Company Network External Branding
Camera to Ci
- ★ Ci's Support for Camera Originated Metadata
- ★ New Direct Camera to Ci upload using Sony's Creators' App
- ★ SONY PDT-FP1: Setup & Uploading to Ci
- ★ Teradek to Ci Setup
- ★ SONY A7S, A1, A9 & FX3 Camera Setup/Config to Upload to Ci
- ★ How to Upload to Ci from SONY Professional Cameras & Adapters: X180, X200, X400, X500, Z450, Z750, CBK-WA100/101, Z280, FX9, Z190, FX6, & FS5
Not finding an Answer?
Submit a RequestReally need us? Give us a Call:
US Toll Free: +1 877 683 9124
International: +1 310 359 9124