Ci offers the ability for users to sign-up for Sony's same sign-in ID called Sony ID as registration that counts not only to access their user account for Ci, but support across a number of other Sony services. To learn more about how to use Sony ID with Ci and the steps to follow to create or link an existing Sony account with Ci, this article on How to Authenticate with Sony ID can be helpful. In addition, a Sony ID FAQs article is also available.
As a result of creating a Sony same sign-in ID account, users will be able to link accounts across select Sony group services. Once a user has created their Sony ID account, they will be able to sign in to those participating Sony group services using the same sign-in ID and password.Users will not have to manage their core account information separately across each participating Sony service.
The following is a list Sony group services that leverage the Sony same sign-in ID accounts:
- Imaging Edge
- Sony's Service for Home Entertainment & Sound Products
Sony Corporation of America
- Sony Rewards
Sony Electronics Inc.
- Ci Media Cloud Platform
- My aibo
- Product Registration
- Sony Community
- Sony Electronics Store
Sony Interactive Entertainment Inc.
- PlayStation™ Network
- PlayStation™ Plus
- PlayStation™ Video
- PlayStation™ Now
Participating Sony group services vary depending on country/region. A user must use the same email address with the accounts that are linked.
Sony will regularly synchronize the user core account information across the various participating Sony services, including user's name, sign-in ID (email address), password, address, country/region, date of birth, gender, and language.
If a user already has an account with a participating Sony group service, the user will not need to enter their core account information again when they sign-in to another participating service. It will be synchronized automatically. They may need to enter additional information for some services.
Customers who have Single Sign-On (SSO) configured with Ci will not use the Sony ID authentication and will maintain their current SSO configuration with Ci.
For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center.