Archive, Deep Archive & Restore

Archiving allows reducing costs and saving space by moving infrequently used files and/or folders to less-expensive long-term storage.  There are two levels of archive, standard archive and deep archive.

Once a file is archived, you will need to restore it before you can download it, share or render out from the source.  Standard archiving can take as long as 24-36 hours and up to 48 hours for deep archive. Standard archive restore takes 3-6 hours, where by deep archive restore can take up to 12 hours.

Archived files still can have their preview proxies, thumbnails, scrub-able filmstrip, scrub-able thumbnail, technical metadata and custom metadata all available for use with existing or new MediaBoxes, WorkSessions and for search/visibility both in the Workspace view and via Global Search.

Archiving a file/folder

1. Use the navigation pane to browse to the Workspace and folder that contains the file(s) or folder(s) you want to archive.

2. In the navigation pane, a user has to select a file or folder he/she wants to share, and then click Archive/Restore -> Archive in the Action Bar: 


Figure 1: Archiving a folder using the Action Bar

or right-click on the file (folder), then select Archive:


Figure 2: Archiving a folder using a context menu

3. The user will then see a modal window with detailed information about what options are available (at this point in time, those are Standard Archive and Deep Archive): 


Figure 3: Archive File modal window

While archiving is in process, the file's thumbnail will contain the "Archiving" label:


Figure 4: A file is being archived

The user can cancel the archiving process by clicking "Cancel Archive" menu option:


Figure 5: Cancel Archive

Restoring an archived file/folder

1. Archived files/folders are marked with a white Archive box icon in the bottom left corner:


Figure 6: An example of archived file

In order to restore an archived file/folder, the user has to right-click on it, and select Restore in file's context menu, or click the same option in the Action Bar:


Figure 7: Restoring a file using the file's context menu

2. Choose a restore method in the Restore File confirmation modal window:


Figure 8: Restore File modal window

  • Permanent Restore moves the file to the user's Workspace permanently. The file will remain there until the user archives it again or removes the content permanently.

  • Temporary Restore makes the source file actively available for two days. After two days, the file is automatically re-archived.

  • Expedited Restore allows the user to restore file within minutes (it typically takes about 10 minutes for a file to get restored).  This option is not available for files that are deep archived or for folder restores.

3. Click Restore. While the restore is in process, the file's thumbnail will display Restoring:


Figure 9: A file is being restored

The restoring process, unless it is Expedited restore, should take from 3 to 6 hours to complete from regular archive and up to 12 hours from deep archive.

For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center. 


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