Archive, Deep Archive & Restore

Archiving allows reducing costs and saving space by moving infrequently used files and/or folders to less-expensive long-term storage.  There are two levels of archive, standard archive and deep archive.

Once a file is archived, you will need to restore it before you can download it, share or render out from the source.  Standard archiving can take as long as 24-36 hours and up to 48 hours for deep archive. Standard archive restore takes 3-6 hours, where by deep archive restore can take up to 12 hours.

Archived files still can have their preview proxies, thumbnails, scrub-able filmstrip, scrub-able thumbnail, technical metadata and custom metadata all available for use with existing or new MediaBoxes, WorkSessions and for search/visibility both in the Workspace view and via Global Search.

Archiving a file/folder

1. Use the navigation pane to browse to the Workspace and folder that contains the file(s) or folder(s) you want to archive.

2. In the navigation pane, a user has to select a file(s) or folder(s) he/she wants to share, and then click the Kebab icon -> Archive from the Blue Action Bar: 

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Figure 1: Archiving a folder using the Action Bar

or right-click on the file/folder, then select Archive:

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Figure 2: Archiving a folder using a context menu

3. The user will then see a modal window with detailed information about what options are available (at this point in time, those are Standard Archive and Deep Archive): 

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Figure 3: Archive File modal window

While archiving is in process, the file's thumbnail will contain the "Archiving" label:

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Figure 4: A file is being archived

The user can cancel the archiving process by clicking "Cancel Archive" menu option:

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Figure 5: Cancel Archive

Restoring an archived file/folder

1. Archived files/folders are marked with a white Archive box icon in the bottom left corner:

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Figure 6: An example of archived file

In order to restore an archived file/folder, the user has to right-click on it, and select Restore in file's context menu, or click the same option in the Blue Action Bar:

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Figure 7: Restoring a file using the file's context menu

2. Choose a restore method in the Restore File confirmation modal window:

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Figure 8: Restore File modal window

  • Permanent Restore moves the file to the user's Workspace permanently. The file will remain there until the user archives it again or removes the content permanently.

  • Temporary Restore makes the source file actively available for two days. After two days, the file is automatically re-archived.

  • Expedited Restore allows the user to restore file within minutes (it typically takes about 10 minutes for a file to get restored).  Please note the following:
    • Ci can restore files that are archived in either Standard or Deep Archive.
    • Expedited restore must be enabled for use. Contact your admin or our Customer Support team using the help icon.
    • Expedited restore is not available for files in Deep Archive (it is only available for files in Standard Archive).
    • Expedited restore is not available for folders.

3. Click Restore. While the restore is in process, the file's thumbnail will display Restoring:

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Figure 9: A file is being restored

The restoring process, unless it is Expedited restore, should take from 3 to 6 hours to complete from regular archive and up to 12 hours from deep archive.

For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center. 

 

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