Create File Requests

The File Request feature makes it possible to request content from those who don't have (and don't need) a Ci account.  The feature provides a simple yet intuitive user interface, two upload mechanisms (Standard and Aspera) and also makes Workspace content inaccessible for a requestee. 

To create a File Request, the user has to click on the "Add New" menu option, then click "New File Request": 


Figure 1: Creating a File Request

The user will be presented with a File Request settings modal:


Figure 2: File Request settings modal

Customize tab.

As seen in Figure 2, there are multiple settings that can be applied to a File Request.

The user can specify a folder where the files should be contributed to (files also can be uploaded directly to the Workspace's root folder):

It is possible to set up a File Request lifespan. Select from preset values or customize date and time when the File Request should be deactivated (the user can change those values at any point later, even after File Request has expired):


Figure 3: Specify File Request expiration

Opt-in Notify others as File Request uploads are completed checkbox and insert an email address(es) to let people know the contribution was successful. Once the upload completes, Ci will send email notifications to each address in the list.

Advanced Settings

Opt-in Require Contributor's email if there is a need to know who contributed files.

Highlight Aspera upload selecting this option will highlight the Aspera upload option to encourage users to upload via Aspera


Figure 4: This is how File Request recipients see File Request with Aspera upload highlighted

Allow folder uploads — allow or disallow folder upload.

Max file upload count — set the total number of files allowed. This option is only available if folder uploads are not allowed.

File types allowed — the user can set the types of files allowed. This option is only available if folder uploads are not allowed.

Request Metadata tab

Request Metadata allows the File Request creator to request additional metadata along with contributing files. Contributed metadata will shortly be indexed and become searchable.  Requesting metadata only works for files or batch of files being uploaded.  It does not apply to folder uploads with Aspera due to the considerable number of folders and files that could be in a selected folder and the accuracy to which metadata would be applied.

The user can specify a Custom contributor form and add as many fields as needed, specify metadata keys, set fields required or optional and even prefill some (or all) of them.

The user can select fields from a metadata model template if there is one configured for the Company Network that the workspace where the file request is being created.



Figure 5: Custom Contributor Form


Once done with setting up your File Request, the user has to click "Create File Request" button and either email File Request link to recipients via Ci or copy it and use at his/her own discretion.

Here's how the Contribute page will look like for File Request recipients:


Figure 6: File Request example as seen by a contributor 


To start the setup & configuration to upload to Ci from one of the SONY Professional model cameras, first create a new File Request while logged into a Team Workspace in Ci as outlined above.   It might be helpful to make sure the File Request is set to never expire so that a user does not have reconfigure in the Camera more than once, unless the intent is to separate content flowing to different workspaces for different projects by using different File Requests.

Once the File Request has been created, paste the link into a web browser and pull out the 8 digit code that makes the link unique and save it somewhere to reference for later use, it will look something like the example below:



For the next steps on configuring SONY Professional model cameras to upload to Ci, feel free to go to our Camera to Cloud section of the Help Center.


For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center. 


Have more questions? Submit a request