How to Login to Ci Media Cloud

This article will help to learn how to login to your Ci Media Cloud account.  Access your files and manage your media with ease.

The Ci login page URL:

User will be greeted with the login page:


Figure 1: Ci login page

To log in, the user should type in his/her username (always the email address he/she have registered Ci account with) and a password. Then, the user has to click the Login button.

Reset Password

To reset the password, if needed, the user should click on “Reset your password” link found on the login page. The resulting page will ask the user to put the email address associated with his/her account.


Figure 2: Reset Password

Sign-up to Ci

It is fairly simple to create Ci account if a person does not have one. On the login page ( the person has to click on “Sign-up here” link. Then, on the resulting page, type in his/her full name, email address, and a password, then accept Terms of Service and click “Sign Up” button.

Shortly the new user will receive a welcoming email from Ci. His/her new Ci account has been created.

Join through invitation

New users invited to a WorkSession or Workspace will receive an email containing an invite link. The initial screen will ask the user to create an account in order to join the Workspace. Once the user fills in their information, they can proceed.

Figure 3 provides an example of a Workspace the user has been invited to, located on the user's Dashboard.


Figure 3: Workspace the user has been invited to


For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center. 


Have more questions? Submit a request