Video Review: Video runs faster than audio

If in Video Review, a video plays back and is running faster in the playback than the audio.  Then, this might be a problem with the Quicktime installed on the user's computer.  We have found that for certain source files that were uploaded by a user, the playback can be affected by the version of Quicktime installed.  If you experience this sort of problem, please try upgrading from Quicktime7 to Quicktime X.


For any additional questions, please reach out to the Ci Customer Success Team by submitting a request here in the Help Center. 

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